France Service

by Mobiho

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The prepaid SIM card for France with a world cell phone is the most convenient and economical solution for staying in touch while in France. All incoming calls while in France are FREE, regardless of where they originate. Pay the local rate for local calls and use your cellular phone in France like you do at home. And unlike home, your France SIM card and cell phone service is prepaid so there is no need for a contract.

Benefits:

  • FREE incoming calls
  • A local mobile phone number in France
  • International calling from 0.18 EUR / min (approx. US$0.28)
  • Text messaging
  • Voicemail
  • Text messaging
  • No yearly contract, monthly charges or credit check

Rates

Domestic calls

All incoming calls are FREE, regardless of where they originate.

All domestic calls to fixed lines and mobiles within France are charged at EUR 0.39 per minute (approx. US$0.56).

Text messages are charged at EUR 0.10 per message (approx. US$0.15).

International Calls

International rates are per minute for outgoing calls while in France.
All incoming calls are FREE!

Calling to
Mobiles
Landlines
USA and Canada
0.18 EUR ($0.28 USD)
0.18 EUR ($0.28 USD)
Western Europe and UK
0.38 EUR ($0.55 USD)
0.19 EUR ($0.30 USD)
Australia and New Zealand
0.19 EUR ($0.30 USD)
0.19 EUR ($0.30 USD)

Incoming text messages are free. Outgoing messages are 0.30 EUR ($0.36 USD) each.

GPRS Data

Data is available on your French SIM card at €0.96 per MB. Data packs are also available,
10MB: €5, valid 1 day
50 MB: €15, valid for 5 days
100 MB: €15, valid for 10 days
200 MB: €40, valid for 15 days
500 MB: €75, valid for 21 days
1000 MB: €100, valid for 30 days

To activate a data package, send a SMS to 22213 containing the word 'DATA' and the desired volume in megabytes, example: DATA 200

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Activating your service

Your France SIM card will provide you with a France cellular phone number, which can be found on a sticker on your SIM card. The number will start with 06.

To activate your service:

  1. Travel to France.
  2. Be sure that the battery is adequately charged.
  3. Insert the SIM card into your GSM phone*.
  4. Turn your phone on.
  5. Enter the PIN (if asked).
  6. Start calling.

* You will need to snap out the thumbnail sized SIM card along the perforated edge of its holder and then insert the SIM card into your international mobile phone with the gold contacts of the SIM card facing the metal contacts of your mobile phone.

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Making and receiving calls

How to make a call

To make an international call from your France mobile phone dial 00 (or +), followed by the country code (1 for the US), area code and phone number.

How family and friends call you

Family and friends need to dial the international prefix, followed by the country code 33 and your mobile phone number, omitting the first 0 (zero).
For example, when calling from the United States, callers need to dial 011 33 and then your mobile phone number.

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Recharging your account

To add credit to your France SIM card, you will need to purchase recharge vouchers, also called recharge cards. You will find recharge vouchers at convenience stores, petrol stations and authorized dealers in France.

To recharge your account:

  1. Purchase a Mobiho recharge voucher (exclusively available in Tobacco Retail Stores *)
  2. Scratch off the grey protective layer to reveal your voucher code.
  3. Follow the instructions printed on the voucher.

To check your current balance:

  1. Send a blank text message to 22213

Do not purchase another France SIM card when your credit is depleted! You only need a recharge voucher!

* Please ask the Tobacco shop owner to search for Mobiho in his cash register menu in order to print a voucher for you.

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Contacting Customer Service

Customer service for your France SIM can be reached by dialing 543 from your mobile phone or dialing 0811 600 052 from a fixed line (local call charges apply).

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Service life

The France Mobiho initial validity period is 14 days after you make your first call.

Validity then depends on the recharge amount: 10 EUR / 14 days, 20 EUR / 30 days, 30 EUR / 60 days, 50 EUR / 90 days (not always available) and 100 EUR / 120 days (not always available).

If you do not recharge 4 months * after your credit has expired, your service will be deactivated.

* For a fee of EUR 24 (US$31.25), Mobiho will extend the life of your SIM card to 1 year.

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Handset compatibility

This SIM card requires an unlocked international GSM mobile phone. If you do not have your own suitable handset, we have several models available for your review and consideration. Please click here for more information.

If you have difficulty using the service in your handset, please contact Customer service

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