Shipping
Shipping delivery time and cost
We ship to most countries in the world.
We have fulfilment centers in the United States, Australia, Canada, Germany, and the United Kingdom. You can select from a range of shipping options for these countries including next business day.
We cannot ship to hostels, hotels, or motels. Shipping to a home or work address is preferable.
Buy today to ensure delivery before you leave - don't leave it until the last minute.
Please note: Prices below do not include taxes (GST, PST, VAT and sales tax to MA and CA).
Shipping to the United States
You must place your order by 4pm EST between Monday to Friday for same day dispatch. This only applies for next and 2nd business day deliveries. Other delivery types may have longer handling times.
Tracking is available for all UPS shipments, delivery confirmation is included in USPS shipments.
| Delivery Type | Courier | Tracking | SIM Only (USD) | Phone/Bundle (USD) |
|---|---|---|---|---|
| Next Day 1 | UPS | Yes | $45 | $45 |
| 2 Day 1 | UPS | Yes | $20 | $22 |
| Economy (up to 7 business days) 2,3 | UPS | Yes | -- | $12 |
| Priority (up to 5 business days) 3 | USPS | Yes | $10 | -- |
- Not available for shipments to PO Boxes and Military Bases.
- Please note that delivery may take up to 7 business days in HI, AK and PR. US Virgin Islands is considered and international shipment.
- USPS Priority Mail will be used for shipments to PO Boxes and Military Bases.
Shipping to the United Kingdom
You must place your order by 2pm London time between Monday to Friday for next day delivery.
| Delivery Type | Courier | Tracking | SIM Only (USD) | Phone/Bundle (USD) |
|---|---|---|---|---|
| Next day | Royal Mail | Yes | $15 | $20 |
| Economy (up to 3 business days) | Royal Mail | No | $5 | $9 |
Shipping to Australia
You must place your order by 4pm Melbourne Australia time between Monday to Friday for next day delivery.
| Delivery Type | Courier | Tracking | SIM Only (USD) | Phone/Bundle (USD) |
|---|---|---|---|---|
| Next day | StarTrack | Yes | $17 | $17 |
| 2 Day | StarTrack | Yes | $13 | $13 |
| Economy (Up to 2 Business Days) | Australia Post | Yes | $7 | -- |
Shipping to New Zealand
You must place your order by 4pm Melbourne Australia time between Monday to Friday for next day delivery.
| Delivery Type | Courier | Tracking | SIM Only (USD) | Phone/Bundle (USD) |
|---|---|---|---|---|
| Premium (Up to 4 Business Days) | StarTrack | Yes | $50 | $50 |
| Economy (Up to 4 Business Days) | Australia Post | No | $7 | -- |
Shipping to Canada
If dispatched from Canada, your package will be shipped to you by Purolator or Canada Post. You must place your order by 12 noon Toronto, Canada time between Monday to Friday for the quickest delivery.
If dispatched from the United States, your package will be shipped to you by UPS. Please note that you are responsible for any applicable duties and taxes that may incur. You must place your order by 4pm EST between Monday to Friday for same day dispatch. This only applies for next business day deliveries, other delivery types may have longer handling times.
| Delivery Type | Courier | Tracking | SIM Only (USD) | Phone/Bundle (USD) |
|---|---|---|---|---|
| 4 Day (1-4 Business days) | Purolator | Yes | -- | $25 |
| Economy (Up to 5 Business days) | Canada Post | SIM: Not Avaliable Phone/Bundle: Avaliable |
$7 | $15 |
| From USA (Up to 5 Business days) | UPS | Yes | $25 | $25 |
Shipping to Europe
(Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Spain, Sweden and Switzerland)
For same day dispatch, you must place your order by 2pm London time, Monday to Friday
| Delivery Type | Courier | Tracking | SIM Only (USD) | Phone/Bundle (USD) |
|---|---|---|---|---|
| Premium (up to 7 business days) | Royal Mail | Yes | $17 | $25 |
| Economy (up to 7 business days) | Royal Mail | No | $5 | -- |
Shipping to Germany
You must place your order by 2pm Berlin time between Monday to Friday for same day dispatch.
| Delivery Type | Courier | Tracking | SIM Only (USD) | Phone/Bundle (USD) |
|---|---|---|---|---|
| 2 day | DHL | No | $6 | $15 |
Shipping to rest of Europe and rest of the World
Please note that you are responsible for any applicable duties and taxes that may incur.
| Delivery Type | Courier | Tracking | SIM Only (USD) | Phone/Bundle (USD) |
|---|---|---|---|---|
| Worldwide Shipping from USA (Up to 5 Business Days) | UPS | Yes | $50 | $50 |
| Worldwide Shipping from UK (Up to 10 Business Days) | Royal Mail | No | $7 | -- |
Damaged, Lost or Incorrect Orders
Damaged in transit
If goods arrive in damaged condition, you must contact the shipping company immediately.
Incorrect goods
If you receive incorrect or incomplete goods, please contact Customer service as soon as possible.
Tracking Your Order
To track your order, please contact the courier directly and quote the tracking number provided in the shipment confirmation email
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