International SIM Card
International SIM Card
+ USD$10 call credit
USD$25.00
There are many reasons to buy a travel sim and the International SIM ticks every box. Specifically:
- Use in over 210 countries
- Coverage on nearly every Cruise Ship and Ferry in the world
- Family and Friends can call you FREE
- Prepaid, no contracts with USD$10 starter credit included
- Competitive rates in every country. With a data plan, high speed data can cost as low as 2c per MB
Region (*) Data (per MB) Calling per min & Texting Europe, Caribbean, Asia and North America USD$0.25 USD$0.35 Middle East, Latin America, Africa from USD$0.45 from USD$0.75 * Covers majority of the countries in the region. Please use the Rate Finder to see rates for all countries.
Rates
Calls to Customer Service are free in major tourist destinations. For exact rates of calls to Customer Service and Voicemail, please refer to the rate finder.
Many smartphones automatically run applications in the background that will use data such as email, weather, social media, location services, etc. We recommend you purchase one of our data plans or disable background applications on your smartphone.
You can enable or disable a data connection to your SIM card. To enable data dial 313. To disable data dial 312.
Prepaid Data Plans
Data Plans
All our products come with standard data rates and purchasing a Data Plan is a great way to get the best value mobile internet while you’re away in any of the countries listed below.
| Coverage | Included Data | Price (In USD) | Validity |
|---|---|---|---|
|
Zone-A Includes: Europe, SE Asia, majority of Caribbean, UK, USA, Australia |
1GB | USD$39 | 30 days |
| 2GB | USD$69 | 30 days | |
| 5GB | USD$119 | 30 days | |
|
Zone-B Includes extended ZONE-A coverage plus United Arab Emirates and South America |
500MB | USD$49 | 14 days |
| 1GB | USD$89 | 30 days | |
| 2GB | USD$159 | 30 days |
Additional plans within the same Zone as your current plan are queued and will be activated once;
- the previous data plan expires,
- or the previous data plan is exhausted,
- and on first use
Additional plans not in the same Zone as your current plan will replace your current plan and be activated on first use.
Alternatively, your pay-as-you-go credit will allow you to access the internet in over 190 countries View rates.
Adding a US +1 number to your SIM
The International SIM card comes with the option to add a +1 US Number via a monthly subscription of just $2. This option is available from your account after purchasing and activating your SIM.
When your subscribe to a US number, friends and family in the US will be able to contact you at the cost of a local call or text.
Features
| Service | Number | Notes |
|---|---|---|
| Voicemail | 121 | Charges Apply, See Below and the Rates section for more details. |
| Balance Inquiry | 187 | Free Call, The account balance will be sent in a text message. |
| Recharge | 181 | Free Call, You will be connected to the Self service recharge menu. Have your credit card handy. |
| Customer Service | 154 | Charges Apply, See the Rates section for more details. |
| Toll-Free Calling On/Off | 373/282 | See Below, you will receive a message saying Toll-free calling is either enabled or disabled. |
| Auto Recharge On/Off | 171/393 | See Below, you will receive a message saying Auto Recharge is either enabled or disabled. |
| Call Forwarding On/Off | 102+/103 | To enable, dial 102+ followed by the country code and number you wish to forward to.For example 102+18582742686. |
Voicemail
Voicemail is automatically enabled. An inbound caller will be directed to voicemail if the call is not answered within 30 seconds, if the phone is switched off or if there is no coverage. A text message will be sent to notify you of a new voicemail.
To change your greeting message, dial 732 from your phone and press the call, send or OK key (ignoring any messages on the screen).
To disable voicemail, dial 866 from your phone and press the call, send or OK key (ignoring any messages on the screen).
To enable voicemail, dial 869 from your phone and press the call, send or OK key (ignoring any messages on the screen).
Toll-free calling
Family and friends can call you for FREE from USA, Australia, Canada, France, Germany and UK. Share your +44 number with your family and friends along with the following two step process:
-
Dial the local toll-free number:
- US & Canada: 1-866-305-6462
- Australia: 1-800-261-038
- United Kingdom: 0800-046-5375
-
Enter the +44 global number when prompted.
- If the phone is off, busy or outside of coverage, the call will be directed to voicemail.
Please note you will be charged a surcharge of 25c per minute to receive a call.
Auto-recharge
Auto-recharge automatically recharges your account when your balance falls below a set limit. The automatic recharge is instantaneous and you receive a text message when it occurs.
Enable or disable Auto-recharge at any time by signing into your account online or by calling Customer service. You can also change the minimum balance and the charge amount.
Getting Started
Your SIM card needs to be activated before you can use it. To activate your SIM Card, follow the steps below.
Activate Your SIM Card
- Visit rechargeminutes.com or download the JT TravelApp
- Enter the SERIAL CODE printed on your SIM Card
Setup Your Device
- Ensure your device is unlocked and works with the frequency of the countries you are traveling to.
- Choose the correct SIM size required for your device and push it out from the plastic card
- Turn off your device and insert the SIM in the SIM slot or tray
- Turn your device on. Once connected to a network, set up data using instructions provided in the user guide
- You are good to go!
Making Calls
To make a call using our service you will need to dial:
+ country code area code phone number
Example: To call (213) 337-5555 in the US, you need to dial:
+ 1 213 3375555
Please note, you must dial the country code even if you are making a local or national call and drop the leading zero if the number you are calling has one.
CALLING EXPERIENCE
When making a call, after dialing the number, you will experience one of the following:
Direct calling
Your call is connected as if you were back home
You will experience Direct Calling in Europe, Asia, Australia, South America and more. For a complete list of countries click here
Call back
Our server receives the request and disconnects your call for 10 to 30 seconds
Your phone rings back
Your call is connected a few seconds after you answer
For a complete list of Call Back countries click here
Managing your account & adding credit
How to access your account?
- Download the FREE JT Travel App
Manage your account, recharge credit, keep track of world times, currencies and more - Visit rechargeminutes.com
Enter your phone number (+44 number received upon activation) and Account PIN
Account Services
Sign in to your account here or via rechargeminutes.com.
- Add credit
Click on the Recharge button and follow the prompts
Alternatively:
- Dial 181 direct from your mobile phone (free of charge)
- Call 24/7 Customer Service (charges apply)
- Check your balance
- View your records and receipts
24/7 Customer Service
Please click on the 'Contact us' tab that appears on the bottom of this page or visit Customer Center for other ways to contact us.
User guide
Download a print-friendly version of the User Guide Booklet (PDF file).
Or click here to view the online user guide
Service life
For full service life and SIM expiration details, see here
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